We want you to love what you ordered—but if something’s not right, here’s what you need to know:

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Refund Eligibility:

• Must be requested within 14 days of delivery

• Product must be unused and in original packaging

• Clearance items and samples are final sale

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How to Request a Refund:
Email us at consultric@aol.com with your order number and reason. We’ll guide you from there.

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Return Shipping:
Customer is responsible for return shipping unless the item arrived damaged or incorrect.

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Exchanges:
Need something different? Contact us—we’re happy to help if possible.